Remote Service Support

Remote Service

Why You Should Use Remote Service Support

1. Convenient
   No need to leave your home or office to get help for most technology problems. Help through your high
   speed internet connection is just a mouse click away. (Cannot be used with dial-up)
   
   
2. Safe and Secure
   When you are connected to a certified technician on our Remote Servers; the session is protected by an encrypted 128-bit connection and you can watch and chat with the technician on your screen at home or
   office while the certified technician diagnoses the problem(s). 
   
   
3. Reliable and Repetitive
   The certified technician can service your PC from his station in the shop the same as if he was sitting at
   your PC.  Most software and hardware problems can be remotely repaired.  Remote Service is and can be repetitive for most of your repairs.
   
   
4. Cost Effective
   The normal service charge is $70.00 per hour with a maximum of $200.00. (Service Agreement)
   Using our Remote Service, the charge is a flat $25.00 or $50.00, for most services.
   As is always our policy, the technician will give you an estimate either by phone or over our chat window before beginning repairs.
   
   
5. You Control the Access
   You initiate and control the remote service. You can terminate the connection at any time before the remote service begins (chat window will close).